Yealink Hosted

by Francois Ackermann
Post date icon

03.26.2018

Reading Time:

01 Call Transfer

Option 1: Blind Transfer

  1. During a call press the Transfer Key followed by ext no then the Transfer Key

Option 2: Attended Transfer

  1. During a call press the Transfer Key followed by the extention number
  2. Wait for the second party to answer
  3. Announce the caller and hang up

07 Switch Between Calls

Busy with Callee on Line1
Second call comes in on Line2 which will flash
Press Flashing Line2 button to answer call
(Callee on Line1 will be placed on Hold)
Assist person on Line2 and Then
Retrieve first call by pressing Line1 twice

08 Initiate Conference Call

  1. Press Conf soft key during an active call
  2. Enter number of second party, and then press send
  3. Press the Conf soft key again when second party answers: all parties joined in conference
  4. Press the End-call soft key to disconnect

Related Posts

Oculus IP – The Full Story

Oculus IP – The Full Story

At Oculus IP, we have one simple mission and that’s to help our clients break free from the shackles of traditional telephony and connectivity. Our team is dedicated to delivering only the best...

read more