Understanding Contention Ratios

Understanding Contention Ratios

When you sign up with OculusIP, you’ll often hear about the term “1:1.” But what does it mean, and why is it important?  Let’s break it down. “Contention ratio” is a crucial factor in determining the quality of your internet service. Contention is like a digital...
Oculus IP – The Full Story

Oculus IP – The Full Story

At Oculus IP, we have one simple mission and that’s to help our clients break free from the shackles of traditional telephony and connectivity. Our team is dedicated to delivering only the best solutions at the best possible price. The telecommunications market is...
Oculus IP supports Faircape-cares

Oculus IP supports Faircape-cares

Being involved in our community is important to us, and at Oculus IP we like to support our clients and their initiatives. One of our long standing customers : Fair cape dairies, once again hosted a trail run on their Kuiperskraal farm for their Fair cape Cares...
3CX Receives yet another Award

3CX Receives yet another Award

Being recognized for their innovative position in the telecommunications/UC market is great confirmation for the 3CX team that they are successfully developing a product which aids users in improving their communications, their productivity and efficiency, and also...
How do you achieve great customer service?

How do you achieve great customer service?

How rare is great customer service these days? Although I can’t tell you an accurate amount, I am pretty sure you would agree it is not that easy to find. In fact it is actually really scarce. Why is it “acceptable” that sub-par service delivery is...
“Good Deal” or “Premium Service”

“Good Deal” or “Premium Service”

Moving your business to the cloud, like so many other companies are doing, makes a lot of sense. You will have to decide if you are going for a good deal, or are you going to make the smarter investment and go with a premium service provider. Initially, a “good deal”...